“Three Minutes With” is ProService’s employee spotlight series that provides personal and professional insight into our rockstar “PROhana”. Today we’re chatting with Seina Rahim.
When you hear the term “co-employment,” what comes to mind? A lot of employers think it means working with a staffing agency, leasing employees, or giving up control over their employees to an outside company. These common misconceptions couldn’t be...
It’s important to educate your employees about health insurance, especially during open enrollment season. Once you’ve selected your employee health plans for the new year, you should educate your team about any plan changes and walk them through...
In today’s competitive workplace, employee benefits have never played a more important role than they do now. Why? Because the workplace is changing. Low unemployment in Hawaii makes it hard to attract and retain workers, especially when employers...
Succeeding in business starts with building the right team. In Hawaii’s competitive job market, employers need to be attractive to employees just as potential hires must appeal to employers. The result? Competitive employee benefits have never been...
For years, the spotlight has been focused on Millennial members of the workforce, but that’s about to change; Generation Z is growing up fast. The oldest members of Gen Z were born in 1997, so they’ll be turning 22 in 2019—and entering the workforce...
It’s common for employers to link up with an outside partner to support tasks like payroll, benefits administration and employee paperwork to save time and money, and so they can focus on more substantive work. Of those who do, many choose to work...
Federal wage laws, like the Fair Labor Standards Act (FLSA), apply to employers across the nation. But when you have employees in a state like Hawaii that has its own wage laws, how do you know which one applies to you?
Wage and hour compliance can be complicated, but it’s important to get it right. That’s because mistakes can be costly. Earlier this year, the U.S. Department of Labor’s Wage and Hour Division in Honolulu investigated companies at several Hawaii...
Whether it’s the long sunny days, the allure of the beach, or the distraction of having kids home from school, summer is a prime time for employees to start feeling a little checked-out. Countries like France embrace this challenge by closing shop...
Hawaii has been seeing record-low unemployment, with the unemployment rate staying below 3 percent, for the past three years, and employers across the country are fighting for talent in a candidate-driven market. Attracting good people in a strong...
In an earlier post, we discussed how to get started creating an employer brand as well as the importance of a positive candidate experience to attract and hire top talent. Let’s take the conversation a step further and discuss specific tactics you...
National Employee Appreciation Day may have passed, but it doesn’t mean employee recognition should end. In fact, according to Forbes, recognition is the number one thing employees want in order to stay inspired and produce great work.
No matter the size, every company has a unique story to tell, and it can be used to create a compelling employer branding message that will not only help retain current employees, but attract top talent. In today’s candidate-driven market,...
According to a survey conducted by Energage, two-way communication is the largest differentiator in the leading companies noted as Top Places to Work. More so, numerous studies have shown a clear correlation between open, honest communication with...
Did you know that you can find significant savings on your labor costs—everything from healthcare and benefits to workers’ compensation and employee perks? The answer is HR outsourcing.
Our first Growth Series event of 2019, “Atomic Habits: Compound Tiny Changes Into Remarkable Results,” took place on February 27 and featured James Clear, New York Times bestselling author, as our keynote speaker. We were honored to have him share...
Employers in Hawaii are becoming increasingly frustrated with the state’s very low unemployment rate, and as a result, the challenge of finding skilled talent to fill open roles. To compete, employers should look at how they are recruiting and...
Before we dig in to the debate, let’s quickly define what goes into HR, or Human Resources. Essentially, HR is anything and everything that relates to the management of your workforce. It involves recruiting and hiring new employees, assessing,...
Do you have a “Best Boss Ever” mug on your desk? Or did your staff bring in treats to thank you for your leadership last October? National Boss Day is commonly celebrated across offices, but what about honoring your employees for their hard work?
HR as we know it has changed, especially here in paradise. It might be difficult to pinpoint why and how things have shifted, or when it started to feel different, but if you’ve been in business long enough, you know that managing employees, labor...
Better leaders create better teams, which results in greater efficiency, productivity, and confidence. But becoming a more effective leader requires spending time and resources on learning and developing your skills.
Whether you’re your own boss or a manager of a team, productivity in the workplace is a hot issue right now. We all want to work smarter, not harder, to get things done...and enjoy work/life balance in paradise too.
Have you ever made a bad hire? You’re not alone. Surveys have found that 48% of all new hires have to be replaced in the first 18 months. Hiring the wrong person can be an expensive mistake too—on average, a bad hire can cost a company 30% of the...
It’s an old saying that the only constant is change—and that certainly applies to the world of HR. Even as employers are still getting used to changes like tax reform and Hawaii’s new “salary history ban”, it’s important to keep looking forward and...
This article is an excerpt from Atomic Habits, James Clear's New York Times best-seller. Join us forGrowth Serieswith James Clear on February 27, 2019 to learn about how to improve 1% every day through tiny changes. Registration is still open. Use...
What are your most important goals in life? What habits fuel those goals? And what would happen if every day, you were able to get 1% better at each of those habits?
It’s the start of the new year and chances are you’re busy locking down your plans and major milestones for 2019. And if you haven’t started yet, it isn’t too late. In fact, we’ve made it easier for you by creating a 2019 HR Calendar!
Whether your practice has been treating patients for years or you are just getting started, you need great employees in order to be successful. Failing to keep high performers can leave your practice understaffed, with a less qualified workforce,...
Attracting top talent in the highly competitive Hawaii market is challenging, and it’s especially hard for the healthcare industry. Like attracting patients into your practice with effective advertising, how can you get in front of the right...
Earlier this year, Governor David Ige signed a bill into law which prohibits employers from asking job applicants about their salary history. Hawaii’s Equal Pay Act, also known as the Salary Ban Law, takes effect on January 1, 2019. So what do you...
With the end of the year quickly approaching, many small business owners are starting to consider giving their employees a holiday, or year-end, bonus. And it’s not a bad idea! According to World at Work, 82% of employers give out bonuses.
Labor costs, which can be made up of wages, benefits, insurance, taxes, admin, and more, can account for up to 70 percent of your total business expenses. While many employers think there’s little they can do to reduce these costs, there are...
As the holidays quickly roll in, it is time to consider all the tasks on your payroll and HR to-do list. Tis the season for surfing santas and sandmen, but also year-end paperwork too. Things like processing annual and holiday bonuses, rounding out...
According to the National Association of Women Business Owners, women-owned businesses account for 31% of all privately-held firms in the United States. That number jumps a bit to 37.5% for women-owned firms in Hawaii, according to a recent census ...
From business management books to leadership seminars, there are a vast variety of ways for small business owners to learn best practices from the experts. And with smartphones readily available, it’s easy to download and listen to actionable tips...
Did you know that labor costs can account for up to 70% of total business expenses? Beyond an employee’s salary or wage, there are other labor costs that can add to an employers’ bottom line, including Workers’ Compensation. While many employers...
As a leader in human resources at your organization, you’re always looking for ways to better serve and engage your employees. After all, engaged employees are happier and more productive. In fact, Gallup reports that “companies with highly engaged...
Labor costs, which can be made up of wages, benefits, insurance, taxes, admin, and more, can account for up to 70% of your total business expenses. While many employers think there’s little they can do to reduce these costs, there are actually ways...
Our fall Growth Series event, “Build a Healthy Feedback Culture,” took place on September 19 and featured Sheila Heen, New York Times best-selling author, as our keynote speaker. We couldn’t have been more thrilled to welcome her to the islands.
Giving feedback can result in difficult conversations at times. It can be easy for managers to miscommunicate or deliver feedback without enough empathy, just as it can be easy for employees to become defensive.
Labor costs, which can be made up of wages, benefits, insurance, taxes, admin, and more, can account for up to 70% of your total business expenses. While many employers think there’s little they can do to reduce these costs, there are actually ways...
When you’re trying to figure out how your labor costs impact your bottom line, it’s important to think beyond payroll. In addition to employee wages, there’s a long list of benefits, taxes, insurance, and administrative costs that can add up.
It hasn’t even been a year since President Trump Signed the Tax Cuts and Jobs Act, but it looks like we’re not done with tax reform yet. This summer, Congress began discussing a second round of changes, dubbed “Tax Reform 2.0.” While this latest...
Being a great leader means giving feedback that inspires growth and improves performance. It’s both essential to an employee’s individual growth and development but also to the health and well-being of your company. Contrary to what you might...
No matter what type of business you manage, your customers’ experience is an important part of marketing. More likely than not, the way they experience your product and/or service can actually make or break your marketing efforts to new buyers.
A happy workforce is a productive workforce. Employees who are happy tend to work better, stay at their jobs longer, and produce higher quality results than those that are unhappy at work. And the benefits don’t end there. High-performing employees...
Annual planning for next year is upon us. As you make decisions for the coming year, you’ll want to have a crystal clear understanding about where your employees stand. What do they think is working? What needs improvement?
Ensuring that employees are engaged, invested in, and included is crucial for retaining talent and driving company growth. When it comes to internal communications, implementing the right tools and strategies can be an important factor for employee...
Giving, receiving, and acting on employee feedback is essential for organizations that want to improve their company culture. Nearly 60% of surveyed employees and 72% of employees under 30 want feedback from their bosses daily or weekly, according...
UPDATE: As you may have heard, all ProService Hawaii offices will be closed on Friday, August 24 as the islands prepare for the worst of Hurricane Lane. As your client experience is still our top priority, if you have an HR-related issue on Friday,...
Gaining feedback from within your organization is essential to learning, growing, and innovating, especially as your business scales. But giving, receiving, and using feedback can be challenging.
Next year may seem like a world away, but from an annual planning perspective, it’s just around the corner. As we cruise into fall, many of us are thinking about annual planning for 2019. We’re assessing what worked well, what we’d like to do...
Here’s a math problem that doesn’t quite add up: There are over 6 million jobs available in the U.S. today, yet more and more females are leaving the workplace. Another variable to add to the equation is the fact that, according to Gallup, only 35%...
Whether you’ve recently stepped into a leadership position or are looking to master the art of running a successful business, these six books share the skills necessary to become a more effective leader.
In today’s business world, employees want more than a stable paycheck and decent living–they want fulfilling careers. That’s about more than money: People want to learn new skills and to understand how their work contributes to the company’s success.
Finding the right people to hire–those with the right experience, skills, and growth potential–is challenging for businesses of all sizes. Even more for small businesses, the NIFB Small Business Optimism Index recently found that 88% of small...
Did you know it’s much easier to keep a loyal customer than acquire a new one? Returning customers spend more and buy more often, and refer friends and family. In fact, according to Harvard Business Review, strengthening your customer relationships...
Our summer Growth Series, “Get Fully Staffed: Finding & Keeping Great People", took place on June 27th with keynote speaker Eric Chester, with our largest audience ever. Eric has written six books about employee engagement, workplace culture, and...
Building upon a nearly 25 year commitment of helping local businesses succeed, I’m thrilled today to announce the launch of new and enhanced services from ProService Hawaii that will further grow the benefits of doing business in the islands.
When it comes to developing an employee engagement plan, the importance and necessity of it is enthusiastically agreed upon by most business owners—regardless of the industry or company size.
Team building, when it is done right, can unite people and boost team performance. When done the wrong way, it can create the opposite results.. Many of us have begrudgingly taken part of a trust fall or scavenger hunt with no real bonds formed...
Finding the next hire for your business can feel like finding a needle in a haystack. In fact, the NIFB Small Business Optimism Index found in April 2018 that 88% of small businesses hiring or trying to hire reported few or no qualified applicants...
Healthcare costs can be a significant drain on many small businesses bottom line and are an important consideration when planning operating costs and budgets. Small businesses often struggle with attracting and retaining top talent when the costs...
As a manager, when you think of your workforce, there are two primary entities involved: the individual person and the collective team. But it’s the relationship between those two that is the most important.
Having employees from different backgrounds creates an enriched, engaged company culture that’s good for business. Even so, there’s a large wage gap in the U.S.– with women making 20% less than their male counterparts. Additionally, racial wealth...
Attracting the best candidate means creating the perfect job description. You want an employee that will step into the office and get along with their coworkers, know how to get the job done and be able to bring new insights and ideas to the table.
With all the recent buzz around the advancement of Hawaii’s paid family leave legislation passing through the House and Senate, with the addition of a study to conduct a thorough analysis on the best way to frame the law awaiting the Governor’s...
It can be challenging to keep a consistent pulse and tune into what your employees are thinking (instead of what you think they are thinking.) Getting their feedback is important and responding to their needs, their ideas, and their suggestions goes...
When I participate in leadership forums, it’s not uncommon to hear similar questions float to the top of the discussion: How can I motivate my employees? What tips do you have to encourage and show my team I appreciate them? What’s the best way to...
Whether you run a restaurant, manage a business, or own a shop, you can sense when there is tension in the air amongst co-workers. Answers are curt; service is affected; the days are long.
What if your company could teach employees new skills, develop leadership skills, and improve overall satisfaction...for free? I’m willing to bet you would jump at the chance to get this in place. Well, with an employee coaching program, you can.
When you feel good, you perform well. Whether that’s physically, emotionally, or mentally, wellness plays a critical role in overall performance. And while this is commonly known amongst athletes, taking care of your well-being actually positively...
Just like your people, rewards are not all created equal. But the undertone of all rewards is the same: A job well done. Great work. We appreciate you.
Management is a tough job! From motivating employees to handling customer complaints - there’s never a dull moment when it comes to running a company. You love to see your employees succeed, but when they make mistakes, what’s your course of action?
In today’s modern workplace, investing in your employees is critical to your success. At ProService Hawaii, we’ve found that employers who invest in the growth and development of their employees are more likely to attract the most talented...
Congratulations! You’ve taken the leap into small business ownership, started growing, and now you’re ready to scale your team. At ProService, we understand that coordinating the administrative details of your business is no easy task, especially...
Below is an excerpt from ProService Hawaii’s latest ebook “Employee Retention in Hawaii: Strategies and Insights for Small Businesses”. We spoke with 5 local employers who have implemented innovative, successful employee retention programs and asked...
Do you struggle to keep up with all the paperwork running a business requires? From payroll and administration, to employee health and retirement benefits, to workers' compensation insurance, state and federal compliance issues, and even worker...