It can be challenging to keep a consistent pulse and tune into what your employees are thinking (instead of what you think they are thinking.) Getting their feedback is important and responding to their needs, their ideas, and their suggestions goes a long way toward building a positive work environment and positive relationships.
Whether you run a restaurant, manage a business, or own a shop, you can sense when there is tension in the air amongst co-workers. Answers are curt; service is affected; the days are long.
THE OLD WAY of running a small business
Traditionally, many small business owners in Hawaii were struggling to keep up with all the paperwork a growing company requires. From payroll and administration to employee health and retirement benefits to workers' compensation insurance, state and federal compliance issues and even worker training - small business owners were spending countless hours managing their HR needs, which was getting in the way of scaling their companies.