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PROSERVICE BLOG

Why You Need to Concentrate on Customer Experience

No matter what type of business you manage, your customers’ experience is an important part of marketing. More likely...
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Six Ways to Boost Customer Happiness

By Ruth Erickson
Did you know it’s much easier to keep a loyal customer than acquire a new one? Returning customers spend more and buy more often, and refer friends and family. In fact, according to Harvard Business Review, strengthening your customer...

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