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PROSERVICE BLOG

Building a Culture of Feedback: Key Insights From Our Fall 2018 Growth Series

Our fall Growth Series event, “Build a Healthy Feedback Culture,” took place on September 19 and featured Sheila Heen,...
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5 Things to Do After a Difficult Conversation at Work

By Michelle Steitz
Giving feedback can result in difficult conversations at times. It can be easy for managers to miscommunicate or deliver feedback without enough empathy, just as it can be easy for employees to become defensive.

6 Things to Keep in Mind When Delivering Employee Feedback

By Ruth Erickson
Being a great leader means giving feedback that inspires growth and improves performance. It’s both essential to an employee’s individual growth and development but also to the health and well-being of your company. Contrary to what you might...

Soliciting and Receiving Feedback: How to Do It Well

By Michelle Steitz
Giving, receiving, and acting on employee feedback is essential for organizations that want to improve their company culture. Nearly 60% of surveyed employees and 72% of employees under 30 want feedback from their bosses daily or weekly,...

Making Plans for Next Year: Why Feedback and Candid Conversations Matter

By Ruth Erickson
Next year may seem like a world away, but from an annual planning perspective, it’s just around the corner. As we cruise into fall, many of us are thinking about annual planning for 2019. We’re assessing what worked well, what we’d like to do...

Hear Me Out: How to Really Listen to Your Employees

By Ruth Erickson
It can be challenging to keep a consistent pulse and tune into what your employees are thinking (instead of what you think they are thinking.) Getting their feedback is important and responding to their needs, their ideas, and their suggestions...

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