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PROSERVICE BLOG

Building a Culture of Feedback: Key Insights From Our Fall 2018 Growth Series

Our fall Growth Series event, “Build a Healthy Feedback Culture,” took place on September 19 and featured Sheila Heen,...
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5 Things to Do After a Difficult Conversation at Work

By Michelle Steitz
Giving feedback can result in difficult conversations at times. It can be easy for managers to miscommunicate or deliver feedback without enough empathy, just as it can be easy for employees to become defensive.

6 Things to Keep in Mind When Delivering Employee Feedback

By Ruth Erickson
Being a great leader means giving feedback that inspires growth and improves performance. It’s both essential to an employee’s individual growth and development but also to the health and well-being of your company. Contrary to what you might...

How to Re-Energize Your Team

By Chris Wakukawa
A happy workforce is a productive workforce. Employees who are happy tend to work better, stay at their jobs longer, and produce higher quality results than those that are unhappy at work. And the benefits don’t end there. High-performing...

9 Questions to Ask Employees to Gain Actionable Feedback

By Michelle Steitz
Annual planning for next year is upon us. As you make decisions for the coming year, you’ll want to have a crystal clear understanding about where your employees stand. What do they think is working? What needs improvement?

How to Get Your Team to Listen, Engage, and Care

By Ruth Erickson
Ensuring that employees are engaged, invested in, and included is crucial for retaining talent and driving company growth. When it comes to internal communications, implementing the right tools and strategies can be an important factor for...

Soliciting and Receiving Feedback: How to Do It Well

By Michelle Steitz
Giving, receiving, and acting on employee feedback is essential for organizations that want to improve their company culture. Nearly 60% of surveyed employees and 72% of employees under 30 want feedback from their bosses daily or weekly,...

How to Prep Your Business for Hurricane Lane

By Ruth Erickson
UPDATE: As you may have heard, all ProService Hawaii offices will be closed on Friday, August 24 as the islands prepare for the worst of Hurricane Lane. As your client experience is still our top priority, if you have an HR-related issue on...

Making Plans for Next Year: Why Feedback and Candid Conversations Matter

By Ruth Erickson
Next year may seem like a world away, but from an annual planning perspective, it’s just around the corner. As we cruise into fall, many of us are thinking about annual planning for 2019. We’re assessing what worked well, what we’d like to do...

Summer Reading: 6 Books on Becoming a Better Leader

By Michelle Steitz
Whether you’ve recently stepped into a leadership position or are looking to master the art of running a successful business, these six books share the skills necessary to become a more effective leader.

7 Pitfalls to Avoid When Disciplining Employees

By Samantha Switalski
Management is a tough job! From motivating employees to handling customer complaints - there’s never a dull moment when it comes to running a company. You love to see your employees succeed, but when they make mistakes, what’s your course of...

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