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PROSERVICE BLOG

9 Podcasts for Small Business Owners

From business management books to leadership seminars, there are a vast variety of ways for small business owners to...
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What Hawaii Employers Need to Know About Tax Reform

By Michelle Leon-Guerrero
It hasn’t even been a year since President Trump Signed the Tax Cuts and Jobs Act, but it looks like we’re not done with tax reform yet. This summer, Congress began discussing a second round of changes, dubbed “Tax Reform 2.0.” While this latest...

Why You Need to Concentrate on Customer Experience

By Ruth Erickson
No matter what type of business you manage, your customers’ experience is an important part of marketing. More likely than not, the way they experience your product and/or service can actually make or break your marketing efforts to new buyers.

How to Prep Your Business for Hurricane Lane

By Ruth Erickson
UPDATE: As you may have heard, all ProService Hawaii offices will be closed on Friday, August 24 as the islands prepare for the worst of Hurricane Lane. As your client experience is still our top priority, if you have an HR-related issue on...

Sheila Heen, New York Times Best-selling Author, to Headline Fall Growth Series Event

By Ruth Erickson
Gaining feedback from within your organization is essential to learning, growing, and innovating, especially as your business scales. But giving, receiving, and using feedback can be challenging.

4 Common Mistakes That Drive Job Candidates Away from Small Businesses

By Chris Wakukawa
Finding the right people to hire–those with the right experience, skills, and growth potential–is challenging for businesses of all sizes. Even more for small businesses, the NIFB Small Business Optimism Index recently found that 88% of small...

Can Diversity Help You Attract and Retain Employees?

By Ruth Erickson
Having employees from different backgrounds creates an enriched, engaged company culture that’s good for business. Even so, there’s a large wage gap in the U.S.– with women making 20% less than their male counterparts. Additionally, racial wealth...

How to Write Job Descriptions That Attract the Right Candidates

By Trisha Nomura
Attracting the best candidate means creating the perfect job description. You want an employee that will step into the office and get along with their coworkers, know how to get the job done and be able to bring new insights and ideas to the...

5 HR Rules Every New Business Must Know

By Samantha Switalski
Congratulations! You’ve taken the leap into small business ownership, started growing, and now you’re ready to scale your team. At ProService, we understand that coordinating the administrative details of your business is no easy task, especially...

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