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PROSERVICE BLOG

Why Gender Diversity is Great in the Workplace

Here’s a math problem that doesn’t quite add up: There are over 6 million jobs available in the U.S. today, yet more...
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Summer Reading: 6 Books on Becoming a Better Leader

By Michelle Steitz
Whether you’ve recently stepped into a leadership position or are looking to master the art of running a successful business, these six books share the skills necessary to become a more effective leader.

The Importance of Learning and Development Opportunities

By Michelle Steitz
In today’s business world, employees want more than a stable paycheck and decent living–they want fulfilling careers. That’s about more than money: People want to learn new skills and to understand how their work contributes to the company’s success.

4 Common Mistakes That Drive Job Candidates Away from Small Businesses

By Chris Wakukawa
Finding the right people to hire–those with the right experience, skills, and growth potential–is challenging for businesses of all sizes. Even more for small businesses, the NIFB Small Business Optimism Index recently found that 88% of small...

6 Ways to Boost Customer Happiness

By Ruth Erickson
Did you know it’s much easier to keep a loyal customer than acquire a new one? Returning customers spend more and buy more often, and refer friends and family. In fact, according to Harvard Business Review, strengthening your customer relationships...

Top 5 Tips to Get Fully Staffed: Key Insights From Our Summer 2018 Growth Series

By Ruth Erickson
Our summer Growth Series, “Get Fully Staffed: Finding & Keeping Great People", took place on June 27th with keynote speaker Eric Chester, with our largest audience ever. Eric has written six books about employee engagement, workplace culture, and...