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PROSERVICE BLOG

Five Ways to Bring Your Employer Brand to Life

In an earlier post, we discussed how to get started creating an employer brand as well as the importance of a positive...
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Ruth Erickson

ABOUT THE AUTHOR

With more than 17 years of experience working across and managing high-performing teams, Ruth’s passion is for leading and motivating members to be change agents. She is currently the Director of Marketing at ProService Hawaii. Before joining ProService, Ruth held various leadership roles at Microsoft in marketing and product organizations.

Recent Posts

Six Ways to Recognize Employees and Drive Engagement

By Ruth Erickson
National Employee Appreciation Day may have passed, but it doesn’t mean employee recognition should end. In fact, according to Forbes, recognition is the number one thing employees want in order to stay inspired and produce great work.

How to Get Started Building Your Employer Brand to Attract New Talent

By Ruth Erickson
No matter the size, every company has a unique story to tell, and it can be used to create a compelling employer branding message that will not only help retain current employees, but attract top talent. In today’s candidate-driven market,...

4 Laws of Habit Change: Advice From Our February Growth Series

By Ruth Erickson
Our first Growth Series event of 2019, “Atomic Habits: Compound Tiny Changes Into Remarkable Results,” took place on February 27 and featured James Clear, New York Times bestselling author, as our keynote speaker. We were honored to have him...

Five Ways to Advance Your Leadership Skills in 2019

By Ruth Erickson
Better leaders create better teams, which results in greater efficiency, productivity, and confidence. But becoming a more effective leader requires spending time and resources on learning and developing your skills.

5 Hacks to Kick Your Productivity Into High Gear

By Ruth Erickson
Whether you’re your own boss or a manager of a team, productivity in the workplace is a hot issue right now. We all want to work smarter, not harder, to get things done...and enjoy work/life balance in paradise too.

How to Get 1% Better Every Day

By Ruth Erickson
What are your most important goals in life? What habits fuel those goals? And what would happen if every day, you were able to get 1% better at each of those habits?

Your 2019 HR Calendar

By Ruth Erickson
It’s the start of the new year and chances are you’re busy locking down your plans and major milestones for 2019. And if you haven’t started yet, it isn’t too late. In fact, we’ve made it easier for you by creating a 2019 HR Calendar!

5 Creative Ways to Keep Your Healthcare Staff Happy

By Ruth Erickson
Whether your practice has been treating patients for years or you are just getting started, you need great employees in order to be successful. Failing to keep high performers can leave your practice understaffed, with a less qualified workforce,...

The Holiday Bonus Guide for Small Businesses

By Ruth Erickson
With the end of the year quickly approaching, many small business owners are starting to consider giving their employees a holiday, or year-end, bonus. And it’s not a bad idea! According to World at Work, 82% of employers give out bonuses.

9 Podcasts for Small Business Owners

By Ruth Erickson
From business management books to leadership seminars, there are a vast variety of ways for small business owners to learn best practices from the experts. And with smartphones readily available, it’s easy to download and listen to actionable...

Infographic: Workers' Compensation Costs in Hawaii

By Ruth Erickson
Did you know that labor costs can account for up to 70% of total business expenses? Beyond an employee’s salary or wage, there are other labor costs that can add to an employers’ bottom line, including Workers’ Compensation. While many employers...

Building a Culture of Feedback: Key Insights From Our Fall 2018 Growth Series

By Ruth Erickson
Our fall Growth Series event, “Build a Healthy Feedback Culture,” took place on September 19 and featured Sheila Heen, New York Times best-selling author, as our keynote speaker. We couldn’t have been more thrilled to welcome her to the islands.

The Power You Didn't Know You Had When it Comes to Controlling Labor Costs

By Ruth Erickson
Labor costs, which can be made up of wages, benefits, insurance, taxes, admin, and more, can account for up to 70% of your total business expenses. While many employers think there’s little they can do to reduce these costs, there are actually...

Infographic: What's Your True Labor Cost?

By Ruth Erickson
When you’re trying to figure out how your labor costs impact your bottom line, it’s important to think beyond payroll. In addition to employee wages, there’s a long list of benefits, taxes, insurance, and administrative costs that can add up.

6 Things to Keep in Mind When Delivering Employee Feedback

By Ruth Erickson
Being a great leader means giving feedback that inspires growth and improves performance. It’s both essential to an employee’s individual growth and development but also to the health and well-being of your company. Contrary to what you might...

Why You Need to Concentrate on Customer Experience

By Ruth Erickson
No matter what type of business you manage, your customers’ experience is an important part of marketing. More likely than not, the way they experience your product and/or service can actually make or break your marketing efforts to new buyers.

How to Get Your Team to Listen, Engage, and Care

By Ruth Erickson
Ensuring that employees are engaged, invested in, and included is crucial for retaining talent and driving company growth. When it comes to internal communications, implementing the right tools and strategies can be an important factor for...

How to Prep Your Business for Hurricane Lane

By Ruth Erickson
UPDATE: As you may have heard, all ProService Hawaii offices will be closed on Friday, August 24 as the islands prepare for the worst of Hurricane Lane. As your client experience is still our top priority, if you have an HR-related issue on...

Sheila Heen, New York Times Best-selling Author, to Headline Fall Growth Series Event

By Ruth Erickson
Gaining feedback from within your organization is essential to learning, growing, and innovating, especially as your business scales. But giving, receiving, and using feedback can be challenging.

Making Plans for Next Year: Why Feedback and Candid Conversations Matter

By Ruth Erickson
Next year may seem like a world away, but from an annual planning perspective, it’s just around the corner. As we cruise into fall, many of us are thinking about annual planning for 2019. We’re assessing what worked well, what we’d like to do...

Six Ways to Boost Customer Happiness

By Ruth Erickson
Did you know it’s much easier to keep a loyal customer than acquire a new one? Returning customers spend more and buy more often, and refer friends and family. In fact, according to Harvard Business Review, strengthening your customer...

Top 5 Tips to Get Fully Staffed: Key Insights From Our Summer 2018 Growth Series

By Ruth Erickson
Our summer Growth Series, “Get Fully Staffed: Finding & Keeping Great People", took place on June 27th with keynote speaker Eric Chester, with our largest audience ever. Eric has written six books about employee engagement, workplace culture, and...

6 Factors for Your Engagement Program

By Ruth Erickson
When it comes to developing an employee engagement plan, the importance and necessity of it is enthusiastically agreed upon by most business owners—regardless of the industry or company size.

We Before Me: 4 Ways to Build a Team-First Work Culture

By Ruth Erickson
As a manager, when you think of your workforce, there are two primary entities involved: the individual person and the collective team. But it’s the relationship between those two that is the most important.

Can Diversity Help You Attract and Retain Employees?

By Ruth Erickson
Having employees from different backgrounds creates an enriched, engaged company culture that’s good for business. Even so, there’s a large wage gap in the U.S.– with women making 20% less than their male counterparts. Additionally, racial wealth...

Hear Me Out: How to Really Listen to Your Employees

By Ruth Erickson
It can be challenging to keep a consistent pulse and tune into what your employees are thinking (instead of what you think they are thinking.) Getting their feedback is important and responding to their needs, their ideas, and their suggestions...

Cultivate Engaged Employees With These 5 Mad Libs

By Ruth Erickson
When I participate in leadership forums, it’s not uncommon to hear similar questions float to the top of the discussion: How can I motivate my employees? What tips do you have to encourage and show my team I appreciate them? What’s the best way...

Your 5 Step Guide to an Employee Coaching Program

By Ruth Erickson
What if your company could teach employees new skills, develop leadership skills, and improve overall satisfaction...for free? I’m willing to bet you would jump at the chance to get this in place. Well, with an employee coaching program, you can.

10 Ways to Recognize Employees for Under  $30

By Ruth Erickson
Just like your people, rewards are not all created equal. But the undertone of all rewards is the same: A job well done. Great work. We appreciate you.