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PROSERVICE BLOG

Five Ways to Bring Your Employer Brand to Life

In an earlier post, we discussed how to get started creating an employer brand as well as the importance of a positive...
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How to Get Started Building Your Employer Brand to Attract New Talent

By Ruth Erickson
No matter the size, every company has a unique story to tell, and it can be used to create a compelling employer branding message that will not only help retain current employees, but attract top talent. In today’s candidate-driven market,...

4 Performance Management Best Practices for Employee Satisfaction

By Janina Abiles
According to a survey conducted by Energage, two-way communication is the largest differentiator in the leading companies noted as Top Places to Work. More so, numerous studies have shown a clear correlation between open, honest communication...

Best Practices for Conducting Effective Interviews

By Tyler Tuipulotu
Employers in Hawaii are becoming increasingly frustrated with the state’s very low unemployment rate, and as a result, the challenge of finding skilled talent to fill open roles. To compete, employers should look at how they are recruiting and...

Should Your Business Outsource HR or Keep it In-house?

By Jody Aadland
Before we dig in to the debate, let’s quickly define what goes into HR, or Human Resources. Essentially, HR is anything and everything that relates to the management of your people. It involves recruiting and hiring new employees, assessing,...

5 Trends Reshaping the Work of HR in Hawaii

By Jody Aadland
HR as we know it has changed, especially here in paradise. It might be difficult to pinpoint why and how things have shifted, or when it started to feel different, but if you’ve been in business long enough, you know that managing employees,...

5 Hacks to Kick Your Productivity Into High Gear

By Ruth Erickson
Whether you’re your own boss or a manager of a team, productivity in the workplace is a hot issue right now. We all want to work smarter, not harder, to get things done...and enjoy work/life balance in paradise too.

Do's & Don'ts: Are You Asking the Right Interview Questions?

By Janina Abiles
Have you ever made a bad hire? You’re not alone. Surveys have found that 48% of all new hires have to be replaced in the first 18 months. Hiring the wrong person can be an expensive mistake too—on average, a bad hire can cost a company 30% of the...

Setting Goals? Focus on This Instead

By James Clear
This article is an excerpt from Atomic Habits, James Clear's New York Times best-seller. Join us for Growth Series with James Clear on February 27, 2019 to learn about how to improve 1% every day through tiny changes. Registration is still open....

How to Get 1% Better Every Day

By Ruth Erickson
What are your most important goals in life? What habits fuel those goals? And what would happen if every day, you were able to get 1% better at each of those habits?

How to Write Job Descriptions That Attract the Right Candidates to Your Private Practice

By Chris Wakukawa
Attracting top talent in the highly competitive Hawaii market is challenging, and it’s especially hard for the healthcare industry. Like attracting patients into your practice with effective advertising, how can you get in front of the right...

Why You Need to Concentrate on Customer Experience

By Ruth Erickson
No matter what type of business you manage, your customers’ experience is an important part of marketing. More likely than not, the way they experience your product and/or service can actually make or break your marketing efforts to new buyers.

How to Prep Your Business for Hurricane Lane

By Ruth Erickson
UPDATE: As you may have heard, all ProService Hawaii offices will be closed on Friday, August 24 as the islands prepare for the worst of Hurricane Lane. As your client experience is still our top priority, if you have an HR-related issue on...

Why Gender Diversity is Great in the Workplace

By Michelle Leon-Guerrero
Here’s a math problem that doesn’t quite add up: There are over 6 million jobs available in the U.S. today, yet more and more females are leaving the workplace. Another variable to add to the equation is the fact that, according to Gallup, only...

Six Ways to Boost Customer Happiness

By Ruth Erickson
Did you know it’s much easier to keep a loyal customer than acquire a new one? Returning customers spend more and buy more often, and refer friends and family. In fact, according to Harvard Business Review, strengthening your customer...

Top 5 Tips to Get Fully Staffed: Key Insights From Our Summer 2018 Growth Series

By Ruth Erickson
Our summer Growth Series, “Get Fully Staffed: Finding & Keeping Great People", took place on June 27th with keynote speaker Eric Chester, with our largest audience ever. Eric has written six books about employee engagement, workplace culture, and...

New Innovations to Enhance the Benefits of Doing Business

By Ben Godsey
Building upon a nearly 25 year commitment of helping local businesses succeed, I’m thrilled today to announce the launch of new and enhanced services from ProService Hawaii that will further grow the benefits of doing business in the islands.

How to Effectively Onboard Employees Using Technology

By Chris Wakukawa
When an employee starts at a new job, they feel a range of emotions. They’re excited about what’s to come, nervous about what might happen, ready to take on new challenges, and worried about what might go wrong.

6 Essentials to Make Sure Your Next Job Candidate Comes to Work for Your Business

By Chris Wakukawa
Finding the next hire for your business can feel like finding a needle in a haystack. In fact, the NIFB Small Business Optimism Index found in April 2018 that 88% of small businesses hiring or trying to hire reported few or no qualified...

Can Diversity Help You Attract and Retain Employees?

By Ruth Erickson
Having employees from different backgrounds creates an enriched, engaged company culture that’s good for business. Even so, there’s a large wage gap in the U.S.– with women making 20% less than their male counterparts. Additionally, racial wealth...

How to Write Job Descriptions That Attract the Right Candidates

By Trisha Nomura
Attracting the best candidate means creating the perfect job description. You want an employee that will step into the office and get along with their coworkers, know how to get the job done and be able to bring new insights and ideas to the...

7 Pitfalls to Avoid When Disciplining Employees

By Samantha Switalski
Management is a tough job! From motivating employees to handling customer complaints - there’s never a dull moment when it comes to running a company. You love to see your employees succeed, but when they make mistakes, what’s your course of...

The Value of Investing in Your Employees

By Samantha Switalski
In today’s modern workplace, investing in your employees is critical to your success. At ProService Hawaii, we’ve found that employers who invest in the growth and development of their employees are more likely to attract the most talented...

5 HR Rules Every New Business Must Know

By Samantha Switalski
Congratulations! You’ve taken the leap into small business ownership, started growing, and now you’re ready to scale your team. At ProService, we understand that coordinating the administrative details of your business is no easy task, especially...

How to Keep Your Best Employees

By Jody Aadland
Below is an excerpt from ProService Hawaii’s latest ebook “Employee Retention in Hawaii: Strategies and Insights for Small Businesses”. We spoke with 5 local employers who have implemented innovative, successful employee retention programs and...

Is a PEO Right For You?

By Jody Aadland
Do you struggle to keep up with all the paperwork running a business requires? From payroll and administration, to employee health and retirement benefits, to workers' compensation insurance, state and federal compliance issues, and even worker...